Order Fulfillment & Delivery
I am unable to download my products.
The links in my email do not work.
I didn't receive an email with my order.
Do I have to repurchase a journal in order to complete it again?
No you do not! Purchase it once and keep it for life! In order to complete a digital journal again, all you have to do is save a new copy and rewrite over your old text.
How many times can I download the items I ordered?
You can only download your items 1 time so be sure to save them to your desktop once you finish downloading them.
If you have any issues downloading your items, please send me an email ASAP with the subject line 'Unable To Download My Items' by clicking HERE.
How long does it take for me to receive my order?
Within a matter of seconds you should receive the following emails:
- A thank you email
- An order confirmation email
- An email with links to download your items
Are there any shipping fees?
There are no shipping fees since you are receiving your order via email!
What payment method do you accept?
We accept all major credit cards and PayPal.
Returns & Exchanges
What is your return and exchange policy?
All digital products are immediately sent to your email once your order is placed. Because of this, we do not accept returns, exchanges, or cancellations for any reason.
Question not answered? Submit your question by contacting me HERE!